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Business Communication
Advanced73 videos16 units
- Unit 1: English for Telephone: An OverviewUnit 1
- Unit 2: English for Telephone: BasicsUnit 2
- Unit 3: English for Telephone: Interacting with OthersUnit 3
- Unit 4: English for Presentations: An OverviewUnit 4
- Unit 5: English for Presentations: BasicsUnit 5
- Unit 6: English for Presentations: Making Presentations Stand OutUnit 6
- Unit 7: English for Meetings: An OverviewUnit 7
- Unit 8: English for Meetings: BasicsUnit 8
- Unit 9: English for Meetings: Meeting InteractionsUnit 9
- Unit 10: English for Socializing: BasicsUnit 10
- Unit 11: English for Socializing: Talking about Personal InformationUnit 11
- Unit 12: English for Socializing: Talking about General InterestsUnit 12
- Unit 13: English for Negotiation: An OverviewUnit 13
- Unit 14: English for Negotiation: BasicsUnit 14
- Unit 15: English for Negotiation: TacticsUnit 15
- Unit 16: English for Writing: Business WritingUnit 16
Unit 1:
Started0Activities
Completed0Activities
Total5Activities
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What Makes a Good Telephone Call?
About this Video
An employee asks her experienced colleague for tips on calling customers.
Source: Compass
Key Learning Points
- meeting standards
- using personal pronouns
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Communication Difficulties
About this Video
An employee tries to talk with a colleague on a terrible line.
Source: Compass
Key Learning Points
- asking for confirmation
- dealing with a bad connection
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Audio Conferencing: Cross-Cultural Tips
About this Video
An experienced employee gives his colleague tips on how to handle a phone call with an international client.
Source: compass
Key Learning Points
- giving advice
- understanding other cultures
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Golden Rules
About this Video
An employee calls his colleague to ask how her call to a client went.
Source: Compass
Key Learning Points
- providing feedback
- recalling details
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Quiz Words from These Videos
About this Quiz
Quiz yourself on 20 words and phrases from this unit.
StartRegister to buy this Course - US$44.00
Communication is an essential business skill in the global economy. This course will prepare you for all facets of communicating in Business English.
- English for Telephone
- English for Presentations
- English for Socializing
- English for Negotiating
- Business Writing
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